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Last Review Date: March 2025
The River School and The River School Early Childhood Centre (ECC) are committed to protecting the privacy of personal information. This policy outlines how we collect, use, store and manage personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
We may collect personal and sensitive information about students, parents/guardians, staff, contractors, and visitors. This includes:
- Names, contact details, and demographic information
- Medical and health information
- Educational history and records
- Emergency contact details
- Photos and videos
- Financial and billing information
Information is collected through:
- Enrolment and application forms
- Phone calls, emails, and meetings
- Website forms
- Third parties such as medical professionals or previous schools
We collect personal information to:
- Provide education and care
- Manage enrolments and administration
- Ensure student wellbeing and safety
- Communicate with families
- Meet legal and regulatory obligations
We may disclose information to:
- Government departments and regulatory bodies
- Medical professionals
- Other schools or educational providers
- Service providers supporting school operations
- Anyone authorised by the individual or required by law
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Information may be stored digitally (including cloud systems) or in secure physical storage.
Some information may be stored on servers located overseas through trusted service providers. We ensure appropriate safeguards are in place.
Sensitive information (e.g. health or cultural data) is only used for its intended purpose or as required by law, with consent where necessary.
Individuals may request access to or correction of their personal information by contacting the school. We will respond in accordance with legal requirements.
In the event of a data breach, we will investigate and notify affected individuals and authorities where required.
We may use contact details to send updates and information. Individuals can opt out of communications at any time.
Our website may collect basic usage data through cookies or analytics tools to improve user experience.
For privacy enquiries or complaints, please contact:
The River School
Email: admin@riverschool.com.au
Phone: (07) 5499 9359